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How to Reset DSTV Decoder in 5 min: 📞073 926 4178

Don’t know how to reset dstv decoder? No worries, we’ve got you covered! In this article, we will provide you with a step-by-step guide on how to reset  DSTV decoder with remote or without remote.

Based on our 8+ years of experience in fixing dstv and dstv installation, we know exactly the right way on” how to reset  dstv decoder” Whether you have a remote or not, we’ll walk you through the process to ensure a seamless reset. Let’s dive in and get your DSTV decoder back on track!

How to reset dstv decoder

  1. Ensure your DSTV decoder and TV is turned on.
  2. If you have a remote control, press the “Menu” button.
  3. Go to “Settings” or “System Settings” in the menu.
  4. Click on “System Reset” or “Factory Reset” 
  5. Enter the default code (usually “1234” or “0000”) when prompted.
  6. Now select “Yes” or “OK” to confirm the reset.
  7. Wait for the decoder to reset & reboot automatically.
  8. Follow the on-screen instructions to set up your decoder again.

Resetting your DSTV decoder can resolve various issues, such as signal problems, channel freezing, or software glitches. Whether you have a remote control or not, you can easily perform a reset to get your decoder back on track.

Resetting Your DSTV Decoder with a Remote Control

If you have a remote control for your DSTV decoder, resetting it is a breeze. Follow these easiest steps to perform a reset in 5 minute:

  1. Power on your DSTV decoder and turn on your TV to ensure you can see the necessary visual cues.
  2. Grab your remote control and press the “Menu” button. This will bring up the main menu on your TV screen.
  3. Navigate through the menu options using the arrow keys on your remote control. Look for the “Settings” or “System Settings” option and select it.
  4. Within the settings menu, find the “System Reset” or “Factory Reset” option. Typically, it’s located under the “Maintenance” or “Advanced Options” section. Go ahead and select it.
  5. A code or PIN prompt will appear. Enter the default code, which is usually “1234” or “0000,” using the numerical keys on your remote control.
  6. After entering the code, you’ll see a confirmation message asking if you want to proceed with the reset. Select “Yes” or “OK” to confirm.
  7. Your DSTV decoder will initiate the reset process, which may take a few minutes. Patience is key here, so avoid interrupting the process.
  8. Once the reset is complete, your DSTV decoder will reboot automatically. You’ll be greeted with the welcome screen or the initial setup wizard. Follow the on-screen instructions to set up your decoder again, including scanning for channels.

Congratulations! You have successfully reset your DSTV decoder using the remote control. But what if you don’t have a remote? Not to worry, we’ve got an alternative solution for you if you dont have remote then how to reset dstv decoder without remote.


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Resetting Your DSTV Decoder without a Remote Control

Misplacing or losing your DSTV remote control can be frustrating, but you can still reset your decoder without it. Follow these steps to perform a reset without a remote:

  1. Locate the power button on your DSTV decoder. It’s usually situated on the front panel of the device.
  2. Press and hold the power button for approximately 10 seconds. This action will force your DSTV decoder to power off.
  3. Once the decoder is powered off, unplug the power cord from the electrical outlet. Wait for about 30 seconds before plugging it back in.
  4. After plugging the power cord back in, press the power button to turn on the decoder. Wait a few minutes as the device restarts.
  5. Once the reboot is complete, your DSTV decoder will be reset to its factory settings. Proceed to set it up again, including scanning for channels.

By following these alternative steps, you can reset your DSTV decoder even without a remote control. It’s a handy solution when you find yourself in a pinch.

Additional Tips and Troubleshooting

Resetting Your DSTV Decoder After Payment

Have you made a payment for your DSTV subscription but encountered issues with your viewing experience? In such cases, a reset can often resolve the problem. Simply follow the steps mentioned above to perform a reset, and your DSTV decoder should start working normally again.

Rescanning Your DSTV Decoder

At times, you may need to rescan your DSTV decoder to update the channel list or improve signal reception. To do this, access the settings menu on your decoder, locate the “Channels” or “Installation” option, and choose the “Scan” or “Auto Scan” function. Your decoder will search for available channels and update the channel list accordingly.

DSTV Decoder Rebooting Frequently

Is your DSTV decoder constantly rebooting without any apparent reason? This issue could indicate an underlying problem. In such cases, a hard reset may be necessary. You can perform a hard reset by following the steps outlined earlier for resetting the decoder without a remote. This process will reset the decoder’s software and settings, potentially resolving any software-related problems causing the frequent reboot.

Resetting Specific DSTV Decoder Models

Different DSTV decoder models may have slight variations in the reset process. For example, if you own a DSTV decoder model 6s, you can follow the general steps outlined earlier, as the process remains largely the same. However, it’s always a good idea to refer to the user manual specific to your decoder model for precise instructions on performing a reset.

FAQs about Resetting Your DSTV Decoder

How do I reset my DSTV decoder to factory settings? 

To reset your DSTV decoder to factory settings, go to the settings menu, choose “System Reset” or “Factory Reset,” and follow the on-screen instructions.

What is DSTV reset?

 DSTV reset restores your decoder to its default settings, helping resolve issues like signal problems or frozen channels.

How do I reset my decoder hard drive? 

Unfortunately, you cannot reset the hard drive of a DSTV decoder. Contact DSTV support for assistance.

How do I fix my DSTV decoder? 

Check cable connections, restart the decoder, perform a reset, ensure an active subscription, and contact DSTV support if issues persist.

Can a DSTV decoder be repaired? 

Yes, contact DSTV support or a technician for repair options.

How do I reset my DSTV decoder without a remote?

 Power off the decoder using the power button, unplug it, wait, plug it back in, and power it on.

What to do if the decoder is not working?

 Check the power supply, and cable connections, restart the decoder, perform a reset, and contact DSTV support if problems continue.

How do I fix error e48-32 on DSTV? 

Check dish alignment & cable connections, and contact DSTV support if the error persists. Leran how to fix e 48-32 error?

What causes a decoder to stop working?

 Power outages, faulty cables, signal issues, software glitches, or hardware problems can cause decoder malfunctions.

Why is my decoder not showing channels?

 Check signal strength, subscription status, and decoder setup. Contact us at 073 926 4178 or text us on WhatsApp if you face any kind of issue.


Resetting your DSTV decoder doesn’t have to be a daunting task. Whether you have a remote control or not, we have provided you with comprehensive steps to reset your decoder and get it back in working order. Remember to follow the instructions carefully and be patient during the reboot process. With these guidelines, on how to reset dstv decoder you can enjoy uninterrupted viewing of your DSTV decoder once again.


If you still facing the problem with “how ti reset dstv decoder” or want to do it any dstv technician near you then, Dont be late, contact us , our professional dstv installer will reach you out soon,or call us at directly: 072 926 4178 for any kind of dstv issue as well as about how to reset dstv decoder

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Call The Approved accredited DStv Installer

Have you have tried all the tips above without any success? Are you still facing problem about “how to reset dstv decoder” If that is so then maybe it is time to call an accredited DStv installer in your area. In fact, the DStv technician will perform some advanced diagnostics to identify the problem.

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